Sheraton Samoa Aggie Grey's Hotel & Bungalows

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows

8.8

Excellent

644 reviews

Location

Based on 644 reviews

9.1

010

Staff

Based on 644 reviews

9.0

010

Comfort

Based on 644 reviews

8.5

010

Cleanliness

Based on 644 reviews

8.3

010

Free WiFi

Based on 644 reviews

8.1

010

Facilities

Based on 644 reviews

7.9

010

Value for money

Based on 644 reviews

7.9

010

Paid WiFi

Based on 644 reviews

7.7

010

Breakfast

Based on 644 reviews

7.3

010

Paris

10/10

United States

YOUNG_COUPLE

December 18, 2025

Kindest Staff

What guests loved:

The staff was so accommodating and kind. Literally one of the best hotel staff experiences I have ever had. At one point, I had trouble opening a pill bottle and the entire night staff worked together...

Areas for improvement:

The renovated part of the hotel is fabulous. The older part of the hotel is a little bit like a maze. Also, the hot water in the shower was not very reliable. Sometimes the water was luke warm.

Josephine

9/10

American Samoa

FAMILY_WITH_YOUNG_CHILDREN

December 11, 2025

What guests loved:

Very nice, staff were responsive and helpful, room is clean and tidy, good size room.

Michael

8/10

New Zealand

SOLO_TRAVELLER

December 7, 2025

Wonderful staff in an iconic setting

What guests loved:

There were some problems with the facilities but these were quickly and efficiently handled by staff. Overall, the staff were extremely friendly and good at their jobs. I had one dip in the pool and i...

Areas for improvement:

Maybe a few more healthy options at breakfast?

Amy

9/10

Australia

FAMILY_WITH_YOUNG_CHILDREN

November 8, 2025

What guests loved:

friendly staff, wonderful buffet breakfast, comfy rooms

Jeannette

8/10

United States

YOUNG_COUPLE

October 12, 2025

An excellent base in central Apia

What guests loved:

We appreciated the beautiful wood work used in the architecture through. The pool area and grounds are lovely. The warm and generous staff made us feel welcome. And we loved our bungalow and the buff...

Areas for improvement:

We had not realized how many things in Apia are closed on weekends -- almost everything! We arrived early Saturday morning. That made our stay a bit less interesting.

Marilyn

9/10

United States

GROUP

September 23, 2025

If I ever come back to Apia, Samoa, I would stay at Aggie Gray Hotel. It really was wonderful

What guests loved:

Everything was wonderful except what I have written about below. The rooms were clean and we had a great view out our window. The food was excellent and the staff in the front and in the restaurant we...

Areas for improvement:

The only complaint I have is that the mattresses were more like mattresses found in ordinary places. They were ok for sleeping, but they weren't what I expected from a beautiful hotel like yours. They...

Mark

8/10

New Zealand

WITH_FRIENDS

August 10, 2025

40th wedding anniversary with friends

What guests loved:

Location and breakfast was great. Staff welcoming & helpful especially those out front. We weren't rushed by staff enabling a relaxed stay.

Areas for improvement:

Didn't get the room we booked so were not by our friends. Room was dark, but was comfortable and did the job. Also there wasn't much to do other than swim & eat.

Jerryose

9/10

Australia

FAMILY_WITH_YOUNG_CHILDREN

August 5, 2025

What guests loved:

Staff were amazing, Helpful, genuine and spoke perfect english.Reception area is lovely, the walk to your room is a beautiful sight. Pools are lovely and clean. Location is awesome. Can walk to many ...

Areas for improvement:

Breakfast could use more variety daily, no bacon, but the egg station is good.and coffee batista is a big bonus.

Sallybr

10/10

New Zealand

FAMILY_WITH_YOUNG_CHILDREN

June 15, 2025

Will definitely be back to stay at Aggie Grey’s!

What guests loved:

The breakfast was excellent, such a wide selection, from fruit and cereals to hot food, Samoan traditional dishes, cheese and cold meats. The omelettes were delicious and came very quickly. Would reco...

Areas for improvement:

I can’t think of anything!

Mary

8/10

American Samoa

FAMILY_WITH_YOUNG_CHILDREN

May 5, 2025

It can be better 👌

What guests loved:

I love the property it was beautiful..the staff and everyone around is very friendly ❤️👌

Areas for improvement:

Okay the only downfall is my room ac remote I can’t read in Chinese..so,my ac wasn’t cold enough ..so they room me in to another room..the room they moved to it looks like a downgrade it room from my ...